Our aims

North Bristol Advice Centre (NBAC) is a registered charity, set up by local people in 1984. NBAC is a value based organisation with the needs of our clients and local communities at the heart of all that we do. We are committed to delivering a range of high quality services that respond to those needs with innovation and flair.

Our Aim

To promote social justice and combat poverty by providing free and independent advice and support that enables people to develop skills, improve wellbeing and make positive changes in their lives and communities.

Our Mission

• To provide free, professional, confidential advice, information and representation to the communities of North Bristol and South Gloucestershire.
• We will challenge discrimination and injustice and promote access to services for all sections of the community.
• We will provide services that support and strengthen the health and wellbeing of the communities we service in a respectful, dignified and welcoming environment.

We deliver advice sessions wherever the need is greatest, including outreach services in some of the most deprived wards in North Bristol and South Gloucestershire. In addition, we have developed a range of services addressing local need around skills development, digital exclusion, health and wellbeing and financial exclusion.

In 2018, we updated our Theory of Change to show how our services work together to provide positive outcomes for our clients and communities.

Our Values

Justice - We are committed to tackling injustice and promoting access to free advice.
Community - We will remain rooted in our local communities and be at the heart of developments and opportunities that strengthens our mission.
Expertise - We are committed to providing the highest professional standard of service.
Respect and integrity - All clients will be treated with respect and staff will act with integrity at all times.
Inclusion - Our services will recognise and welcome a diverse community and ensure fair access for all.


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