Useful contacts

For advice outside our normal opening times or if you need help with an issue we don't advise on, the following contacts may be useful. 

Click on organisation name to go to their website.

To download a printable version, click here.

We also have a self-help page, with useful resources and links. Click here to go to the self help resouces page.

General advice

St Paul’s Advice Centre (St. Paul's & East Bristol): 0117 955 2981

South Bristol Advice Service: 0117 985 1122

Citizens Advice Bureau Bristol: 03444 111444

Citizens Advice Bureau South Glos: 03444 111 444

Citizens Advice Bureau Bath & NE Somerset: 03448 487919

Citizens Advice Bureau North Somerset: 03444 111 444

Avon & Bristol Law Centre: 0117 924 8662

Debt advice

National Debtline: 0808 808 4000

Step change: 0800 138 1111

Money Advice Service: 0800 138 7777

Payplan: 0800 280 2816

Insolvency service: 0300 678 0015

Talking Money: 0800 121 4511

Welfare benefits advice

Click here to visit our self help resouces page for welfare benefits information

Housing advice

Avon & Bristol Law Centre: 0117 924 8662 

Shelter Bristol: 0344 515 1430 

South West Law: 0117 314 6400

Homechoice (Bristol): 0117 922 2400

Homechoice (South Glos Council): 01454 868 005

CHAS (Bristol): 0117 935 1260 

Shelter Housing Helpline: 0808 800 4444

Employment advice

Avon & Bristol Law Centre: 0117 924 8662 

ACAS: 0300 123 1100

Citizens Advice Bureau: 03444 111 444

Family law advice

Avon & Bristol Law Centre: 0117 924 8662 

Citizens Advice Bureau: 03444 111 444

Child Maintenance Options: 0800 988 0988

Immigration & Asylum advice

South West Law: 0117 314 6400

Avon & Bristol Law Centre: 0117 924 8662 

Citizens Advice Bureau: 03444 111 444

St Paul’s Advice Centre (St. Paul's & East Bristol): 0117 955 2981

Refugee Support

Borderlands: 07718 598 188

Bristol Refugee Rights: 0117 914 5480

Refugee Women of Bristol: 0117 941 5867 

Consumer advice

Citizens Advice Consumer Helpline (formerly Consumer Direct): 03454 040 506 

Energy Advice

Centre for Sustainable Energy: 0800 082 2234

Bristol City Council contacts

General Enquiries: 0117 922 2000

 

 

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