Useful links

If you require advice outside our normal opening times or if you need help with an issue we don't advise on, the following may be useful.

For a detailed list of advice providers in the Bristol area please visit ACFA The Advice Network.

General advice

St Paul’s Advice Centre (St. Paul's & East Bristol): 0117 955 2981

South Bristol Advice Service: 0117 985 1122

Citizens Advice Bureau– Bristol: 03444 111444

Citizens Advice Bureau- South Glos: 03444 111 444

Citizens Advice Bureau- Bath & NE Somerset: 03448 487919

Citizens Advice Bureau- North Somerset: 03444 111 444

Avon & Bristol Law Centre: 0117 924 8662

Debt advice

National Debtline: 0808 808 4000

Step change: 0800 138 1111

Money Advice Service: 0800 138 7777

Payplan: 0800 280 2816

Insolvency service: 0300 678 0015

My Money Steps: 0808 808 4000

DRO Unit: 01752 635 200

Welfare benefits advice

Turn2us

DWP

Bristol City Council

HMRC - Tax Credits: 0345 300 3900 

HMRC - Tax Credits payment helpline: 0345 302 1429

Benefits and Work

Avon & Bristol Law Centre: 0117 924 8662 

Pip forms: 0800 917 2222

Housing advice

Avon & Bristol Law Centre: 0117 924 8662 

Shelter Bristol: 0344 515 1430 

South West Law: 0117 314 6400

Homechoice (South Glos Council): 01454 868 005

CHAS (Bristol): 0117 935 1260 

Shelter Housing Helpline: 0808 800 4444

Employment advice

Avon & Bristol Law Centre: 0117 924 8662 

ACAS: 0300 123 1100

Citizens Advice Bureau: 03444 111 444

Education advice

Avon & Bristol Law Centre: 0117 924 8662 

Citizens Advice Bureau: 03444 111 444

Family law advice

Citizens Advice Bureau: 03444 111 444

Child Maintenance Options: 0800 988 0988

Immigration & Asylum advice

South West Law: 0117 314 6400

Avon & Bristol Law Centre: 0117 924 8662 

Consumer advice

Citizens Advice Consumer Helpline (formerly Consumer Direct): 03454 040 506 

Bristol City Council contacts

General Enquiries: 0117 922 2000

Household waste and street maintenance: 0117 922 2100

Council housing: 0117 922 2200

Housing benefit and council tax reduction: 0117 922 2300

Council tax: 0117 922 2900

Planning and building regulations: 0117 922 3000

Home Choice: 0117 922 2400

Pest control / dog wardens, pollution / public safety: 0117 922 2500

Travel cards, disabled & resident parking permits: 0117 922 2600

Adult care/adult social services (Care Direct): 0117 922 2700

Transport and streets: 0117 922 2100

Register Office: 0117 922 2800

Business Rates: 0117 922 3300

Highways: 0117 922 2100

Local Crisis & Prevention Fund: 0800 923 0101 / 0117 922 4500

Jobcentre plus

Existing Claims: 0345 608 8545

New Claims: 0800 055 6688

Other useful contacts

NHS 111 - Use if you urgently need medical help or advice but for life-threatening situations call 999: 111

Police non emergency (For emergencies dial 999):101

 

 

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