We are recruiting
Casework Supervisor
We are looking for an Casework Supervisor to join our busy team. This is a key supervisory role within the organisation and the successful applicant will work alongside other staff members to effectively deliver NBAC’s Advice Service. You will be expected to carry a caseload of casework files including Tribunal work and representation. The role includes supervision of paid staff and volunteers, file reviews and providing feedback to improve individual performance and service delivery.
£26,000 - £27,000 pro rata (depending on experience)
35 hours per week
Deadline for Applications: Friday 12th July 2019
Interviews: 24th and 25th July 2019
Please download documents below and send application form to This email address is being protected from spambots. You need JavaScript enabled to view it. or drop in at the advice centre.
Job description and person specification
Equal opportunities monitoring form
Data Quality Officer
We are looking for a Data Quality Officer to oversee NBAC’s data management systems. Working closely with the CEO, you will be responsible for collating and analysing all data relating to advice contracts, ensure all monitoring requirements are met and that funders reported to in an accurate and timely manner. You will ensure NBAC complies with all GDPR and other relevant legislation and provide reports to the Chief Executive Officer and Board of Trustees as required.
£22,000 pro rata
Up to 16 hours per week (flexi working)
Deadline for Applications: Friday 12th July 2019
Interviews: 24th and 25th July 2019
Please download documents below and send application form to This email address is being protected from spambots. You need JavaScript enabled to view it. or drop in at the advice centre.
Job description and person specification
Equal opportunities monitoring form
Advice Triage Worker
We are looking for an Advice Triage Worker to join our busy team. You will be the first point of contact for people coming to the advice centre. You will interview clients face to face or over the phone, diagnose their issues and advise and/or signpost them for further support. You must have excellent people and communication skills, some experience of advice giving and good record keeping and IT/data entry skills.
£18,000 pro rata
28 hours per week
Deadline for Applications: Friday 12th July 2019
Interviews: 17th July 2019
Please download documents below and send application form to This email address is being protected from spambots. You need JavaScript enabled to view it. or drop in at the advice centre.
Job description and person specification
Equal opportunities monitoring form