We provide free and independent advice and support in North Bristol and South Gloucestershire.

We specialise in Welfare Benefits and Debt advice, including representation at tribunal. We offer:

>> advice appointments 

>> home visits for over 50s

>> online or telephone advice 

>> self help resources online

Click on the links above for details, or go to our Get Advice page.

Debt advice

If you have money worries, our experienced Debt Advisers can:

>> explain your options for dealing with debt.
>> contact your creditors for you.
>> help manage enforcement action by creditors – eviction, bailiffs, court action etc.
>> check that you are getting the right income or benefits.
>> explain which debts are most important.
>> complete a financial statement with you.
>> assist with Debt Relief Order (DRO) applications.

Need help with water bills?

Bristol Water runs a number of special schemes to help people manage their water bills. This includes special tariffs for heavy water users and affordable payment plans for those on low incomes (or anyone struggling to pay their bill). We can explain all your options and even help you to complete the application forms.

Welfare benefits advice

If you are having problems with welfare benefits, we can: 

>> check that you are receiving the correct amount of benefits.
>> advise on benefit overpayments.
>> advise on tax credits, overpayments and renewal forms.
>> help you appeal benefit decisions, including representation at tribunal.
>> help with benefit claim forms such as DLA, ESA, PIP and Attendance Allowance.



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