We provide free and independent advice and support in North Bristol and South Gloucestershire.
We specialise in Welfare Benefits and Debt advice, including representation at tribunal, and can provide basic housing and employment advice. We offer:
Click on the links above for details, or go to our Get Advice page.
If you have money worries, our experienced Debt Advisers can:
>> explain your options for dealing with debt.
>> contact your creditors for you.
>> help manage enforcement action by creditors – eviction, bailiffs, court action etc.
>> check that you are getting the right income or benefits.
>> explain which debts are most important.
>> complete a financial statement with you.
>> assist with Debt Relief Order (DRO) applications.
Need help with water bills?
Bristol Water runs a number of special schemes to help people manage their water bills. This includes special tariffs for heavy water users and affordable payment plans for those on low incomes (or anyone struggling to pay their bill). We can explain all your options and even help you to complete the application forms.
Welfare benefits advice
If you are having problems with welfare benefits, we can:
>> check that you are receiving the correct amount of benefits.
>> advise on benefit overpayments.
>> advise on tax credits, overpayments and renewal forms.
>> help you appeal benefit decisions, including representation at tribunal.
>> help with benefit claim forms such as DLA, ESA, PIP and Attendance Allowance.
Community Advice Champions
NBAC’s specialist advice support is now available through community organisations across North Bristol and South Gloucestershire.
We are working with local organisations to reach people most in need by training and supporting community volunteers –or “advice champions”. They are able to offer local people information and support around welfare benefits and debt in the heart of local communities.
Community Advice Champions can help you:
>> understand your benefit entitlements
>> complete welfare benefit forms
>> apply for help to buy essential goods in a crisis
>> apply for help with water debts
>> by signposting to other services including debt and money management
If you would like to speak to a Community Advice Champion, please contact the organisation nearest you by phone/e-mail or call in to see them.
Community Advice Champions by area:
Henbury and Brentry Community Centre
Machin Road, Henbury, BS10 7HG
Contact: 0117 9503573
(not currently taking bookings)
Kingsmeadow @Made Forever
Contact: 0775 705 6687
Ambition Lawrence Weston
Lawrence Weston Youth Club
Long Cross, Lawrence Weston, Bristol BS11 0RX
Contact: 0117 923 5112
169 Greystoke Ave, Southmead, BS10 6AS
Contact: 0117 9506823
Here's a short film about the Community Advice Champions project.