Advice

We provide free and independent advice and support in North Bristol and South Gloucestershire.

We specialise in Welfare Benefits and Debt advice, including representation at tribunal, and can provide basic housing and employment advice. We offer:

>> advice appointments 

>> online or telephone advice

>> self help resources online

Click on the links above for details, or go to our Get Advice page.

Debt advice

If you have money worries, our experienced Debt Advisers can:

>> explain your options for dealing with debt.
>> contact your creditors for you.
>> help manage enforcement action by creditors – eviction, bailiffs, court action etc.
>> check that you are getting the right income or benefits.
>> explain which debts are most important.
>> complete a financial statement with you.
>> assist with Debt Relief Order (DRO) applications.

Need help with water bills?

Bristol Water runs a number of special schemes to help people manage their water bills. This includes special tariffs for heavy water users and affordable payment plans for those on low incomes (or anyone struggling to pay their bill). We can explain all your options and even help you to complete the application forms.

Welfare benefits advice

If you are having problems with welfare benefits, we can: 

>> check that you are receiving the correct amount of benefits.
>> advise on benefit overpayments.
>> advise on tax credits, overpayments and renewal forms.
>> help you appeal benefit decisions, including representation at tribunal.
>> help with benefit claim forms such as DLA, ESA, PIP and Attendance Allowance.

Community Advice Champions

NBAC’s specialist advice support is now available through community organisations across North Bristol and South Gloucestershire.

We are working with local organisations to reach people most in need by training and supporting community volunteers –or “advice champions”. They are able to offer local people information and support around welfare benefits and debt in the heart of local communities.

Community Advice Champions can help you:

>> understand your benefit entitlements
>> complete welfare benefit forms
>> apply for help to buy essential goods in a crisis
>> apply for help with water debts
>> by signposting to other services including debt and money management

If you would like to speak to a Community Advice Champion, please contact the organisation nearest you by phone/e-mail or call in to see them.

Community Advice Champions by area:

Henbury

Henbury and Brentry Community Centre
Machin Road, Henbury, BS10 7HG
Contact: 0117 9503573
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
(not currently taking bookings)

Kingswood

Kingsmeadow @Made Forever
Fisher Road,
Kingswood,Bristol
South Gloucestershire
BS15 4RQ
Contact: 0775 705 6687
E: This email address is being protected from spambots. You need JavaScript enabled to view it.

Ambition Lawrence Weston

Lawrence Weston Youth Club
Long Cross, Lawrence Weston, Bristol BS11 0RX
Contact: 0117 923 5112
E: This email address is being protected from spambots. You need JavaScript enabled to view it.

Southmead

Scart shop
169 Greystoke Ave, Southmead, BS10 6AS
Contact: 0117 9506823
E: This email address is being protected from spambots. You need JavaScript enabled to view it.

Here's a short film about the Community Advice Champions project.

North Bristol Advice Centre are keen to expand this area of our work and are looking to develop new partnerships with local organisations. If you would like to find out more about becoming a Community Advice Champion partner organisation, please contact Helen on 0117 951 5751 or This email address is being protected from spambots. You need JavaScript enabled to view it.

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